MAIL

Tracking a message that has been sent
When troubleshooting, you may need to track a message you have sent. You can track sent messages to learn what servers they move through.

About this task

You can track a mail message as long as all the servers the message must pass through are Domino® Release 5 or later servers. Also, message tracking must be enabled on the servers.

Procedure

1. Open the Sent view and select the message.

2. Click Actions -> More -> Track Message.

3. Select the recipient(s) to whom you sent the message that you want to track.

4. Optional: To add any additional recipients, type or select a recipient name in the Additional recipients field and click Add.

5. Select Delivery status only or Trace entire path and click OK twice.

Results

The result is sent to your Inbox.

Parent topic: Advanced Mail topics