Procedure

1. In your mail, open the Sent view.

2. Select the message.

3. Above the message list, click Recall Message. If this button does not display, your Domino® administrator has disabled this feature.

4. If the message was sent to more than one recipient, select the recipients to recall the message from.

5. Optional: To recall the message from a recipient even if the recipient has already opened or previewed it, select Recall the message even if it has been read.

6. Optional: To suppress recall status reports, clear Send me a recall status report for each recipient. Recall status reports confirm whether a message is recalled successfully or not.

7. Click OK.

Parent topic: Troubleshooting Mail

Troubleshooting

Results

If this feature is not working, make sure that the following requirements have been met:

• Both you and the message recipient must be using the Release 8 mail application template (Mail8.ntf) on a Release 8 Domino server.
• You must save your sent mail in the Sent folder. To check this setting, click File -> Preferences, click the plus sign (+) beside Mail, click Sending and Receiving, and then select Yes under Save copies of messages that I send.
• The message recipient must have the basic mail preference Allow others to recall mail sent to me selected.

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